Disability Royal Commisison

Hearing loss is sometimes described as an invisible disability.

The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability is accepting submissions. A submission is the main way people and organisations can provide information to the Royal Commission about their experiences of violence, neglect, abuse or exploitation of people with disability. Anybody can make a submission. Submissions can be made using the form available on the Royal Commission Submissions page. An Easy Read version of the form is also available.

You can contact the Disability Royal Commission:

  • by email at DRCenquiries@royalcommission.gov.au
  • by telephone on 1800 517 199 (9:00am to 5:00pm Monday to Friday AEDT excluding public holidays)
  • by post at GPO Box 1422, Brisbane Qld 4001

ABC Television has created a webpage where it will post its news stories on this Royal Commission – https://www.abc.net.au/news/story-streams/disability-royal-commission/

Support services


The National Counselling and Referral Service run by Blue Knot Foundation provides short-term and trauma-informed counselling services. Counselling provides an opportunity for people to discuss how they are feeling, and receive support in order to make decisions about telling their story in a safe and confidential environment. Blue Knot Foundation are specialists in phone counselling and complex trauma, and currently provide counselling and referral services for people engaging with the National Redress Scheme. Their experienced practitioners will also connect people to other supports they might need such as advocacy, legal and financial services, long-term counselling services and crisis support.

You can call the National Counselling and Referral Service on 1800 421 468, 9am to 6pm weekdays or 9am to 5pm weekends AEDT. For support in other languages, please ask for an interpreter when contacting the Service.

People who are deaf, hard of hearing and/or have a speech impairment can contact the service through the National Relay Service (NRS) on 133 677.

Advocacy support

The Government has extended its well-established National Disability Advocacy Program (NDAP) to support people with disability to engage with the Disability Royal Commission. Advocacy support is for people with disability (or family members or carers acting on their behalf) who need assistance because they have difficulty in communicating or understanding how to engage with the Commission. An advocate will be able to help people with disability to understand how to tell their story to the Disability Royal Commission, how to work out problems or avoid discriminatory issues, find communication supports such as interpreters, and access other supports such as legal or financial services.

A free legal advisory service funded through the Attorney-General’s Department will help people with disability to understand their legal rights and options for engaging with the Disability Royal Commission. National Legal Aid and the National Aboriginal and Torres Strait Islander Legal Services will be providing the national legal advisory service. You can contact the national legal advisory service on 1800 771 800, 9.15am–5.15pm AEDT, Monday to Friday to register for the service.

Royal Commission Legal Service

The Disability Royal Commission Legal Service is a free national legal service to give information and advice to people who want to tell their story to the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability.

The DRC Legal Service can provide free, independent legal advice to:

  • people with disability
  • their families, carers, supporters, and advocates.
  • only give legal advice about individual matters (they can’t help organisations)

The DRC Legal Service is to be independent of the Disability Royal Commission.